Re: [cobalt-users] RaQ2: virtusertable being ignored?

[The Thieving Gypsy <lists@xxxxxxxxxxxxxxxxxxx>]

> > in respect to the alias dramas I was having I seem to have narrowed
> > the problem down to the virtusertable
> >
> > if I make an alias in "aliases" then it works no problems - however as
> > I want the same alias for 2 seperate users on different domains this
> > doesnt work
> >
> > with the following in the virtusertable I am still getting a "User
> > Unknown" error when sending to one of the enquiries aliases:
>
> Are you sure that you have all the updates installed on your RaQ2.
> I have several RaQ2's and have never had a problem with aliases.
> Most domains have aliases of;
> webmaster. sales, info, support and so on.

Are you creating the users via the GUI or via telnet/SSH?

If you're doing it via telnet - ie manually adding the entries to the 
virtusertable - are you updating the virtusertable.db file using the makemap 
command?  Even if you're doing the changes via the GUI, it may be a good idea 
to manually update the db file in this way, just to make sure.

If this doesn't work, send through the entries that you have in the 
virtusertable, to give us more to work on :-)

Cheers,
                 Dave Rowlands

Verio UK