Re: [cobalt-users] [RaQ3] Any known problems connecting via ADSL?

[David Clements <clements@xxxxxxxxxxxx>]

Gerald Waugh wrote:

> > > I have a client who persistently fails to connect to one of our RaQ3
> > > appliance servers via ADSL. His regular modem works just fine. Initially
> I
> > > thought maybe his ISP was responsible, but now my client claims
> > > that he can
> > > connect via FTP to other servers via his ADSL connection.
> >
> > Just a guess... does she have proxy settings enabled on her browser?  This
> > would definitely cause grief.
> >
> That's a thought, some xdsl routers have firewalls, maybe the firewall is
> preventing the connection.
>
> Gerald
>

Has your client tried a passive ftp connection.?
If it is a firewall issue then this may get around it.

Some FTP clients default to an "session" this requires the FTP server to
connect back to the client.  Most
firewalls will block this behavior.  A dial-up connection would not have this
behavior.   Also if your client
has a DSL modem that is utilizing NAT.  Active ftp will not work without some
hacks.


David Clements
Boulderlabs, LLC