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[cobalt-users] RaQ4 - IMAP configuration
- Subject: [cobalt-users] RaQ4 - IMAP configuration
- From: "Matthew A. Service" <mservice@xxxxxxxxxxxxxxxx>
- Date: Mon Sep 24 06:17:10 2001
- Organization: Service Internet Solutions, LLC
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
We have a client who has their own RaQ4i and is using IMAP and Outlook. Of the 50 users on the machine 1 or 2 get the following error frequently:
"Your IMAP server has closed the connection. This may occur if you have left
the connection idle too long."
Some users can keep their connection open for hours.
We have not visited their offices as they are several hundred miles away, but we are told that all Outlook settings are the same for all users.
Is there a configuration file for IMAP where I can check timeout settings, simultaneous connections, etc.?
Ideas?
TIA,
Matt
Service Internet Solutions, LLC - Bringing Your Business To The World(SM)
Matthew Service Founder / President
mailto:mservice@xxxxxxxxxxxxxxxx Ph 860.292.1557 x202
E-Commerce - Custom Application Development - Since 1995