Re: [cobalt-users] Thawte Certificates - connection issues?

[Dave Robinson <domino27@xxxxxxxxxxxx>]

Greg Hewitt-Long wrote:

> I have a few customers running Thawte certifcates, two of which are complaining on connection issues - one complains of issues at checkout using Actinic catalog ecommerce solution, the other is also using Actinic, but complains of images not loading under SSL - although the images are of course, there, and can be seen fine without the SSL connection (some image load fine, other don't).
>
> Does anyone else have any 'problems' or 'issues' with SSL and Thawte Certificates on RAQ3s?
>
> tia
>
> Greg Hewitt-Long

I`ve been through all this (but on a RAQ 4) and spent much time sorting stuff on the server... but if you are able to speak to the users who had difficulties ask them if they are using MSIE versions 5.0029 or 5.0030 ( a flawed browser)
As far as I can make out whatever you do you will never fix it for these particular users.. (I may be wrong though)
Every problem I had reported to me involved these browsers and their inability to handle the 128bit security.
I gave up in the end and put a note on the site and some alternate links.

If this is not the case I can dig out the notes and point you to the server stuff.

By the way Thawte have an excellent 'live' helpdesk on their website.

Dave

>
> --
> http://www.webyourbusiness.com/
> Providers of E-Commerce Software &
> Web Design Consultancy and Services.
> PH: (970)266-0195 FAX: (970)266-0158
>
> _______________________________________________
> cobalt-users mailing list
> cobalt-users@xxxxxxxxxxxxxxx
> To Subscribe or Unsubscribe, please go to:
> http://list.cobalt.com/mailman/listinfo/cobalt-users