RE: [cobalt-users] FTP Help

[Andy Brown <andy.brown@xxxxxxxxxxxxx>]

A possibility is that their IP address doesn't have a reverse DNS entry, and
so the timeouts on your RAQ are getting exceeded.
If he can give you his IP address he is trying to FTP in from (if windoze,
winipcfg or ipconfig) and then on your RAQ (telnet in) and do
nslookup 111.111.111.111 (his ip address)
and see if it returns a valid responce. If it doesn't you can 'fix' this
(only if he always uses the same IP) by adding a bogus entry into your
/etc/hosts file like this:
111.111.111.111	NOrDNSperson.mydomain.com

Not neat, but it might solve your problem.

Andy Brown
Interv8 Ltd



-----Original Message-----
From: Randy Davis [mailto:randy@xxxxxxxxxxxxx]
Sent: 07 August 2001 2:54 PM
To: 'cobalt-users@xxxxxxxxxxxxxxx'
Subject: [cobalt-users] FTP Help
Importance: High


I've got a strange problem that I'm hoping somebody out there may be able to
assist me in figuring out.  I have a virtual domain on my Raq4i that allows
me to ftp into it from anywhere on my network.  But when the administrator
of that domain attempts to ftp into it from out of my network, they system
times out - never giving them a username/password prompt.  It says "System
Closed The Connection" type error message.  I do have people from outside
the network ftp'ing and telneting into other virtual domains on this Raq
without problems.  I don't have any IP's denied access for FTP in the
host.allow or host.deny files.  The ProFTP.conf file shows the config for
this virtual domain is the same as the other virtual domains.  Frontpage
extensions are enabled on this domain and they do work.  Any ideas?????
Thanks for any and all assistance!

Ciao
Randy Davis


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