Re: [cobalt-users] Clients and their ftp problems.

[Carrie Bartkowiak <ravencarrie@xxxxxxxx>]

On Sat, 4 Aug 2001 08:24:26 +0200, Nico Meijer mumbled something 
like:
>>My clients are used to having a public_html. So on the RaQ I dig
>>into the
>>siteadmin's folder, do a 'ln -s ../../web public_html' as root and
>>they're
>>off.

Oooh, this is sneaky - I like it!!
In my "welcome to foobar.com hosting" letter, I give explicit 
instructions on where they'll land when they ftp into the machine and 
how they should move UP two folders until they see "logs","users", 
"web" and possibly "certs". The "web" they find there is the one they 
publish their web site in.
I know that YOU know this, just telling you that I explain it to my 
cu's beforehand, in the same letter where they get their login info.
It usually keeps those questions from popping up. (Usually)

--
CarrieB
If someone with multiple personalities threatens to kill himself, is 
it considered a hostage situation?