[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

RE: [cobalt-users] Why I'll Never do business with Sun Cobalt AGAIN!



fyi,

sun has decided as of aug 1. to NOT offer the 90 days of free software support that was promised with raq products!

 matthew

At 11:49 AM 8/2/2001 -0400, you wrote:
We did have problems with a RaQ3 that was purchased with the same disk
error - you really should call Cobalt and ask them about replacing the unit.

Jonothon Ortiz
Vice President
Xnext, Inc.
Ph: 863.298.9698
or  888.84.XNEXT
http://www.Xnext.com
mailto:jon@xxxxxxxxx

-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Richard at
Quarryhouse
Sent: Thursday, August 02, 2001 2:36 AM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: RE: [cobalt-users] Why I'll Never do business with Sun Cobalt
AGAIN!


Again, apart from sheer ignorance in my ability to do things in the shell,
my 4R has never crashed. Had a couple of issues because we migrated the data
from an XTR that was recalled but been up for about a month with no probs.

Richard

-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Jamie Martino
Sent: 02 August 2001 03:36
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] Why I'll Never do business with Sun Cobalt
AGAIN!


> You know, this kind of crap worries me. I am a brand new user trying to
> start using this Cobalt RaQ3 as a dedicated machine after using a FreeBSD
> virtual server for a long while. The RaQ3 has crashed a couple of times
> since I brought it online a week ago, but I believe the crashes to be my
> error. I am planning to have this Cobalt run DNS, e-mail and web servers.
> Some friends told me the Cobalt was great, but they never owned one. I
plan
> to install web-based e-mail and run popular programs like PHP, MySQL, etc.
I
> don't want to get 100 customers on it and deal with crashes, I plan
install
> everything and get it running smooth to start and then transfer all the
> customers over. Then minimal system changes after that.
>
> Can someone be honest with me and tell me the RaQ is a good machine that
> should be able to do these things well? If I make reliable backups using
the
> *.raq backup to another server, can it be put back relatively easy? I
mean,
> how much can you trust the restore for server config files? After the last
> crash, I just did a sysreset and restored data. I didn't restore config
> files because the machine was new and didn't have any configuration that
> couldn't be put back in quickly. But when I get 100 customers on there,
how
> well does this work if the server crashes. Has anyone had that experience?
> I'm sure:(
>
> Thanks for the heads up :)

I don't know about RaQ3, but we've had our RaQ4r for about 3 months now and
never had a crash with it..  All patches installed through the web interface
smoothly, webalizer install smoothly..  It runs as our DNS, web, and mail
server...  I'm a newbie to it, only been working with it for since we got
it, but so far any error I did have was a misconfig on my behalf by SSHing
into it and playing with conf files, but nothing that ever crashed the
thing..  And during my free 30 days of support, I had excellent help from
the techs..  Not to mention two separate techs told me even after my 30 days
if they discover that the prob I am having is a RaQ bug, they'll help for
free..  But again, I dunno how the RaQ3...

Just my .0000002 cents...(newbie, not allowed full 2 cents yet)

-Jamie-
http://w-c.net
WebConnection.Net, Inc.

_______________________________________________
cobalt-users mailing list
cobalt-users@xxxxxxxxxxxxxxx
To Subscribe or Unsubscribe, please go to:
http://list.cobalt.com/mailman/listinfo/cobalt-users


_______________________________________________
cobalt-users mailing list
cobalt-users@xxxxxxxxxxxxxxx
To Subscribe or Unsubscribe, please go to:
http://list.cobalt.com/mailman/listinfo/cobalt-users

_______________________________________________
cobalt-users mailing list
cobalt-users@xxxxxxxxxxxxxxx
To Subscribe or Unsubscribe, please go to:
http://list.cobalt.com/mailman/listinfo/cobalt-users