RE: [cobalt-users] Why I'll Never do business with Sun Cobalt AGA IN!

[Robert Fitzpatrick <webmaster@xxxxxxxxxxx>]

You know, this kind of crap worries me. I am a brand new user trying to
start using this Cobalt RaQ3 as a dedicated machine after using a FreeBSD
virtual server for a long while. The RaQ3 has crashed a couple of times
since I brought it online a week ago, but I believe the crashes to be my
error. I am planning to have this Cobalt run DNS, e-mail and web servers.
Some friends told me the Cobalt was great, but they never owned one. I plan
to install web-based e-mail and run popular programs like PHP, MySQL, etc. I
don't want to get 100 customers on it and deal with crashes, I plan install
everything and get it running smooth to start and then transfer all the
customers over. Then minimal system changes after that.

Can someone be honest with me and tell me the RaQ is a good machine that
should be able to do these things well? If I make reliable backups using the
*.raq backup to another server, can it be put back relatively easy? I mean,
how much can you trust the restore for server config files? After the last
crash, I just did a sysreset and restored data. I didn't restore config
files because the machine was new and didn't have any configuration that
couldn't be put back in quickly. But when I get 100 customers on there, how
well does this work if the server crashes. Has anyone had that experience?
I'm sure:(

Thanks for the heads up :)
--
Robert Fitzpatrick
WebTent Networking, Inc.
PO Box 10785
Tampa, FL  33679-0785
US
Tel: (813) 281-2253

>-----Original Message-----
>From: cobalt-users-admin@xxxxxxxxxxxxxxx
>[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Joe Hyde
>Sent: Wednesday, August 01, 2001 8:07 PM
>To: cobalt-users@xxxxxxxxxxxxxxx
>Subject: [cobalt-users] Why I'll Never do business with Sun Cobalt
>AGAIN!
>
>
>1. The products are BUGGY, they crash a lot, and YOU CAN'T DO 
>ANYTHING ABOUT
>it because it's all wrapped up in that buggy, unextensible Web 
>interface.
>
>2. You call for texh support UNDER WARRANTY and you get 15 
>choices of voice
>mail, followed by the announcement that they'll charge you $95 just for
>saying HI to you.
>
>3. They then recommend you use this crappy WebX forums 
>interface to discuss
>your problems, but no one at Sun appears to GIVE A FLYING FLiP 
>that I have a
>Sun Raq3 running a major part of my ISP email and NO ONE CAN 
>CHECK THEiR
>GODDMANED MAIL because the Raq3 Web Interface gives be a "disk 
>error" but
>when I access it to find out what it is, all I am awarded is frigging
>INTERNAL SERVER ERROR.
>
>SCREW SUN
>SCREW COBALT
>SCREW IT ALL
>
>If anyone cares about my problems, please feel free to contact me. I am
>beyond frustrated with Cobalt, Sun and the rest of the Ivory 
>tower crowd
>that work for them. But don't send me email, I CAN'T CHECK IT 
>because it's
>on a Raq3 POS.
>
>Sincerely,
>
>Joe Hyde
>Network Engineer
>Del Rio LIVE!, Inc
>830-774-8023
>joe@xxxxxxxxxxxxxx
>joe@xxxxxxxxxx (I CAN check this one. Its on a FreeBSD bax *I BUILT!)
>
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