Re: [cobalt-users] Web Statistics stopped after update RaQ2-en-OSUpdate-4.0

["Jim Scott" <cobaltlist@xxxxxxxxxxxx>]

I updated last week and just checked after reading your message and same
thing. Only option available is
Request Statistics for Report Period
All others are grayed out.

I also have a problem with getting messages saying I am running low on
memory. And after installing
all the sudden named was running. Even though I had not selected this option
on the RaQ2. I had to
go and enable and then disabled the feature and then it went away.

Hopefully someone at Cobalt is reading this. I emailed support about this
and they told me I
needed to pay 50.00 to fix it as I was out of warranty. Seems odd that I
would have to
pay for something that was caused by there software upgrade.

Anyways I have disabled the monitoring software and that took care of the
email about memory.
Named is also fixed but now this is something all new together.

Jim

----- Original Message -----
From: "Ernie Elu" <ernie@xxxxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Monday, July 16, 2001 8:30 PM
Subject: [cobalt-users] Web Statistics stopped after update
RaQ2-en-OSUpdate-4.0


> Last week I installed RaQ2-en-OSUpdate-4.0 and
RaQ2-All-Security-3.0.1-8061-3.0.1-8061
> first as recomended.
>
> Today I have started to get reports that all but one of the menu options
in
> Other Web Usage Statistics menu of the Web Usage section, are dimmed grey
> and can't be selected. The "Request Statistics for Report Period" menu
> option is working but the other 4 options are dimmed. This seems to be the
> case across all the sites I have checked so far.
>
> Can anyone suggest a solution to this problem?
>
> - Ernie.
>
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