RE: [cobalt-users] Arrrggghh, this email

["Dean Hall" <dean@xxxxxxxxxx>]

> First let me apologize for this being the third time I'm 
> submitting the same post.  I didn't realize I had delivery 
> disabled. I may be an idiot so bare with me.  I have a couple 
> of clients (not all) who are trying to setup their email on 
> Outlook and are unable to receive (some
> can't send either).   If I go to mailstart.com or webmail.com 
> I have NO
> problems.  The emails are there (some of them I telneted to 
> check). Does anyone have a fix.  I did the POP b4 SMTP, but still...
  
When setting up their email accounts on the client machines, did they
specify pop or imap?
	you are showing they should be specifying pop
Can they bring up a dos window and ping the same name they setup as
their pop server?
	maybe these particular clients have problems reaching the pop
server
When they configured the outlook clients were they aware the pop server
is case sensitive for user names and passwords?
Does the server show any pertinent messages in /var/log/maillog?

---- 
Dean Hall at Tactix ReEngineering ( dean@xxxxxxxxxx ) 
503 520-9699  http://www.tactix.com