[cobalt-users] Re: RAQ XTR - Praises

[Cobalt <cobalt@xxxxxxxxxxx>]

[ Jean-Francois writes...]

> We are considering the purchase of 2 RaQ XTR.  From the
> features list it would seem to be what we need.  But before buying
> anything I do watch lists such as this one where you can get real
> feedback from real users.

> After seeing some posts about how the XTR didn't work. I was left
> wondering. Is this an isolated incident? The bad apple in the tree?

No, they're not isolated:

 a) RAID-1/RAID-5 stability problems (crashing)
 b) you can only use 2/4 of the memory slots
 c) virtual memory/excessive CPU process errors
    which results in the machine freezing
 d) hard drives work themselves loose
 e) 250-site limit

The list goes on and on... Cobalt's solutions are:

 a) "isolated incidents" (call tech support)
 b) production halted; recall in the works?
 c) they weren't aware of this (call tech support)
 d) re-seat the drives on a regular basis
 e) what limit...?

I (and I'm sure many others) really have to ask the question
of where the QA (quality assurance) was for this product.

> Anyone has praises for the XTR ?

We're still running RaQ4r's for most of our clients, because
they're just too unstable at the moment -- and not reliable.

Well, they're really fast machines -- and if Cobalt can ever
get these problems addressed, they'll have a really nice
product on their hands.
---

Jay Tingley, BlackSun
cobalt@xxxxxxxxxxx