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[cobalt-users] SMTP (mail) server is not responding - different issue



Hi,
I've been getting the SMTP (mail) server is not responding email from my RaQ3i.

I have followed the instructions in the email and it does not seem to be a CPUload error, so it seems that the coveted Jeff Lasman fix (Aug 28, 2000) isn't applicable here. 

Here are the possible causes:
1. I have a client using the built-in Cobalt list management.  It may be coincidental, but the problems seem to coincide with this being implemented.

2. (Probably more likely)  The company were I have the RaQ housed moved the server and changed the IP # (no, they didn't tell me, but that's a side issue).  I can't begin to think of what type of errors this may cause if things weren't re-configured (which I fear to be the problem with sendmail).

I checked through a recent maillog (not that i understand much of it) and these two errors stick out:
Apr 14 09:45:02 www imapd[7446]: Login failure user=Active_Monitor_69 host=localhost [127.0.0.1]
Apr 14 11:00:19 www sendmail[10462]: gethostbyaddr(209.227.195.12) failed: 2

I don't like the first one because I thought this was more or less a routine that takes place wholly within my server
I REALLY don't like the second one because the IP# is the old one, not the new one assigned since the move.

My (limited) knowledge leads me to believe that I need to make sure that the IP# was changed for sendmail, but it don't know where/how to make sure.

Cobalt Tech is working on this, but it is taking time.  I also have the hosting company verifying and sending me a copy of the DNS Zone info for my server.  It seems prudent that I verify the MX record.

I have also gone over all the resources available to me including this list (and archives), sendmail.org, Cobalt knowlegdebase.  Now I feel  confident to ask the real experts.

Thanks in advance,
Howard