RE: [cobalt-users] ![MASTER-CD]!

["Dan Kriwitsky" <webhosting@xxxxxxxxx>]

>
> (2) Better yet, offer a patch update service for $yyy per month. In this
> scenario, you email the customer that a patch is now available, and
> recommend that it be installed within 1, 2, or 7 days. Customer agrees to
> read up on the patch/update and contact you if there's a problem. If no
> problem, you go ahead and install. There are permutations to take into
> account, of course, but consider the basic idea.
>
> The above are just examples. However, I've personally found that this
> "good-guy" fixing encourages the sloppy ones and just loses you money;
> better to find another way.
>

I think, you may want to talk to a lawyer, but you'd be better off getting
your customer subscribed to the cobalt announce list that sends out
notifications of updates. I'd be wary of offering to patch the servers due
to the many bad patches that come out and the fact that the patches don't
always fix the hack and another patch comes out shortly after.
--
Dan Kriwitsky




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