Re: [cobalt-users] OT: Best Registrar?

[baltimoremd@xxxxxxxxxxxxxxx]

On Wed, 18 Apr 2001, Brian Kane wrote:

> We use OpenSRS, but not on the domain where we registered our name server
> (NSI). Would OpenSRS be just as reliable as NSI for name server domain?
> (was a little reluctant to make the switch).

For whatever it's worth...two of my nameservers are registered at OpenSRS,
and the first time I attempted to make a change in a domain registered at
NSI, the script failed.

After many calls, being on hold forever, the Customer Mis-Service person
gave me a ticket number and told me to check back in 48 hours to see if
the problem had been refered to the appropriate department.

48 hours later, it had not, so another call resulted in another trouble
ticket to ascertain why there was no action on the first one.

It only took NSI a little over a week to rectify what they finally
admitted was a glitch on their end.  They had to do some manual entries.

Based on that, I'd try a change in a junk domain first...I'd hate to
see anyone get jerked around as I did.

BTW, now that NSI has those nameservers in their database, the
changes go through without a hitch.

Thom
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