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Re: [cobalt-users] Qube 2, eMail Problem



At 10:43 PM 3/21/01 +0100, you wrote:
> > problem...only... to xxx@xxxxxxxxxxx accounts:
> >
> > This problem occurs although "Relay email from t-online.de"
> > is selected at "Advanced email settings".
>
> The error you quoted was "User Unknown."
>
> And although you have a problem sending mail *to* t-online.de, you
> selected "Relay mail *from*..."
>
> Are you sure t-online.de is in the "Accept mail for..." box too? Have
> you checke the user configuration as well?
>

Hello Rodolfo,

thank you for the immidiate response.
But where can I find the "Accept mail for ...." box? There are only
Relay, Receive and Block at "Advanced Email Settings".
The problem occurs from qube-user-accounts the same way, therfore I
thought it should not be a user config problem.

Eberhard

I don't think you want t-online.de in your "accept email for..." This would be necessary if your users had t-online.de addresses that were directed to the IP of your machine (i.e., your server was acting as the POP server for their t-online.de accounts).

Again, I'd suggest that this may be a result of a mis-spelled user name. Re-re-check the spelling of "xxx" at t-online.de with the actual person.

Is this a problem you have with one particular user at t-online.de or do you have problems sending to all users at t-online.de?

One other thing I can think of (but I'm not qualified to tell whether this is the cause of your problem) is that t-online.de may be blocking mail from your server (for whatever reason).

Peter