Re: [cobalt-users] Alias Email Address problem

[Keith Davis <cache@xxxxxxxxxx>]

I have the same problem. Mail can be sent to any user in any virtual
domain using user@xxxxxxxxxx - but mail to an alias in that virtual
domain must be addressed user@xxxxxxxxxxxxxxx There is an article in the
KB that should address this situation at
http://www.cobalt.com/support/kb/search.php3?ques=mail&qid=545&language=1
However, the article is 8 months old and referes to a parameter that
does not even exist on the RaQ4. Lots of help. For now we are making a
user out of every alias to get around this problem. But, if we do not
find a solution we are going to junk the RaQ altogether. This is an
intolerable situation. 

Keith


> 
> I have added a user called pbrown with an alias paul.brown.
> 
> I can send an receive email from the pbrown@xxxxxxxxxxxxxx account no
> problem but when an email is sent to paul.brown@xxxxxxxxxxxxxx the user is
> not known on server! But an email to paul.brown@xxxxxxxxxxxxxxxxxx will be
> collected no problem by the pbrown account.
> 
> How can I get rid of the www. part of the email address for my aliases?
> 
> In the email server parameters I have entered "mydomain.co.uk" into both the
> necessary boxes is this correct?