[cobalt-users] RE: Webfusion !! Others experience ?

[johnm@xxxxxxxxxxxxxxxxxxxx]

Adam Smith wrote :-

>Webfusion well what can I say - I have had so many problems with them I 
care
>not to mention.

>They are but one word - useless.  It's not lack of knowledge or anything
>like that they just act like they don't care. Never ring back, return 
emails
>etc...

>One thing that bugs me is that you ask them several questions in an email
>and 99% of the time they only answer the first question (probably cos 
they
>just skim read them)

I've had one or two problems with them (mainly in transferring domains 
from one of their reseller accounts).

I don't agree that they are useless - sure sometimes the emails take a 
little while to be answered but once I've replied to them with another 
question they always seem to get back fairly quickly.

Yes, I agree that asking them several questions does not always get an 
answer to all of them, but all I do is send several emails each with a 
single question.

Their access was a little ropey a few weeks ago - pings to my server were 
dropping out but I believe that this was due to a DoS attack on a server 
on their network.  Since they upgraded their bandwidth I've not had any 
problems - using "watchmyserver" over the past couple of weeks returns a 
100% access every day.

In case you are wondering - no I have no connection with Wbefusion apart 
from having used their reseller account for about 18 months and using 
their dedicated server package with a Raq4 since September last year.

Cheers

John