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RE: [cobalt-users] Cobalt to provide compensation for server hack?



+One of our RAQ3 servers was a victim of the recent hack. Has
+anyone taken up
+the issue of compensation for this incident with Cobalt? Surely
+they must be
+liable as they failed to provide sufficient server protection. We had all
+patches loaded and security was still compromised.
+
+I would be interested to hear of any action that anyone has already taken,
+and/or your views, comments or criticism.

Hmmm...not likely since disaster recovery is a profit center for them, just
like installing very popular programs that should have been on the appliance
in the first place:

http://www.cobalt.com/support/services/index.html


Service Offerings Include:
 System Setup
 Architecture and Design
 Systems Implementation
 Feature Addition
 Disaster Recovery
 Training
 Migration

 Service Packages Include:
 PHP4 on Qube 2 or RaQ 3/4: $200
 MySQL on RaQ 3/4: $200
 Apache modify, add Auth_dbm on RaQ 3/4: $200
 PHP4 and mySQL installed on RaQ 3/4: $300
 Change Logrotate to weekly/monthly rotation: $200
 JDK Install: $100
 J2EE Install: $100
 JDBC drivers for MySQL: $100
 Webalizer 2.01 on RaQ 3/4: $200