RE: [cobalt-users] Cobalt to provide compensation for server hack ?

[baltimoremd@xxxxxxxxxxxxxxx]

On Mon, 19 Feb 2001, Vachon, Scott wrote:

> 
> >A lot of people bought into the Cobalt Appliance line because
> >they are NOT or do NOT employ a full-time Linux System Administrator.
> 
>  Then maybe those folks could have better spent their money hiring a
> professional to take care of this for them. Then they would have more time
> to use their expertise making money. Doesn't the law say something about
> "Let the buyer beware ? "


Of course the Buyer beware chestnut is always there...but I believe the
point is that Cobalt sells on the concept that operating the servers is
easy and profitable.

Their warranty and system implimentation discourages the owner from
learning about system administration.

If you look in the Knowledge base you'll see statements from Cobalt

Question
     I'm not very familiar with Unix (or not at all familiar), and am
concerned that I only know enough to be dangerous. Do I
     need to be a Unix guru to administer a Cobalt Product?

     Response
     No, you don't have to know any Unix at all. 

So, from the horses mouth...Cobalt tells prospective owners that they
don't have to know Unix(linux)

Given that marketing hype, it's not surprizing that a lot of owners
are ill-prepared to patch their way around a very unique implimentation
with constant warnings that their warranty will be voided if they make any
substansive changes.

thom
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