RE: [cobalt-users] total disaster

[Rodolfo Paiz <rpaiz@xxxxxxxxxxxxxx>]

> I am a little bit desperate, and I hope you can help me.

Give it a shot, anyway...

First off, what machine do you have?

> The story begins two weeks ago, when I changed the password
> of an user.

Which user? How did you change the password (GUI? Telnet?) Did you make
any other changes at the same time, or shortly before this?

> When I submited the order, what happened was the closing of all the
> services. The qube didn't answer neither web requests, nor
> telnet, nor ftp, nor ping, nor samba......  The next thing I did
> was rebooting it, but everything went the same bad way.

If it doesn't respond to anything, there's no way to help. Try any of
the following commands from another machine:

telnet qube.ferrero.com  21
telnet qube.ferrero.com  25
telnet qube.ferrero.com  80
telnet qube.ferrero.com 110
telnet qube.ferrero.com 137,138,139
telnet qube.ferrero.com 143

I just want to see if *something* answers...

Have you used the pinhole in the back to reset the root password?

Do you have a backup of your data?

Do you have a Restore CD?

> What I want to do is entering via telnet or some other way (perhaps
> localy), and take a look at the logs and services, and fix
> the problem. But I don't know how to enter. Can you help me?

Does anyone know if the serial port can be connected to another PC via a
null-modem cable to act as a console?

--
Rodolfo J. Paiz
rpaiz@xxxxxxxxxxxxxx <mailto:rpaiz@xxxxxxxxxxxxxx>