[cobalt-users] [RAQ] customer support

["Michael Hooper" <designcompany@xxxxxxxx>]

Joe Wrote:

Hello all
do you know a RAQ 3 dedicated server provider which doesn't charge for the
support?
I have a server with a company and after the first free 30 days, they want
to charge for the support. You can open a ticket but they ask authorization
for charging the 'further investigation' about the troubles...
Does anybody know if there is some affordable service which offers support
'enclosed' in the server renting itself?
So far I have always purchased web hosting spaces and actually the support
has always been supplied by the contract for the whole period.

Any info will be greatly appreciated
thanks in advance
Joe


I have had success with www.host2own.com. I think for the first couple weeks
learning
how to use the raq, and solving a few issues, I probably racked up what I
paid that month
for the server, on their 800 line. Unlimited consultation, and 100 GB a
month.

Haven't had a problem accessing a site yet...


Mike Hooper