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Re: Re:[cobalt-users] RACKSHACK.NET was RE: Colo agreements...

Jeff-
Please forward to Head Space.  Oh, Sorry.  Head Surfer.

Get off it.  There is just tooooooooo much evidence pointed to here.  Try
again somewhere else.  Thanks but no thanks.

Chuck.

----- Original Message -----
From: "Jeff" <jeffl@xxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Friday, January 19, 2001 6:18 PM
Subject: Re:[cobalt-users] RACKSHACK.NET was RE: Colo agreements...


> Jeff-
> Please post the following response to the group-
>
> Please allow me to introduce myself: I am Robert Marsh, Head Surfer for
> ev1.net, a Houston based ISP and owner of Rackshack.net.  Since our
opening
> in December of 1998, we now serve over 160,000 users including well over
> 5000 domain hosting accounts.  A company simply does not reach this size
in
> such a short period of time by being a "scam". If we were a "scam", these
> subscribers would have left us long ago.
>
> Let me be the first to profess the benefits of our free society including
> the right to free speech. This right, however, is not absolute when it is
> malicious, false, and completely untrue. Such is the case with the recent
> post by Carrie Bartkowiak.
>
> As far as being a "scam", I don't think so. The pages that Carrie refers
to
> were meant to be hidden behind a splash screen while our provisioning and
> updating system was developed. The tables that these pages pull from will
> not be updated with our inventory until the day before we officially
launch.
> The tables in question contain the lists of Cobalt Raqs including model,
> memory, hard drive, and IP address. These tables are where we "pull" a
> Cobalt Raq to be assigned when it is ordered. We loaded these tables with
> test data at various times to test the status of the provisioning system.
> Once we do launch, the tables will be updated in realtime to allow our
> current inventory status to display. Any programmer or webmaster would
> understand such.
>
> It is unfortunate that Carrie has chosen to slander my company in this
> forum.
>
> Rackshack.net will offer the most aggressive pricing on Cobalt Raqs
> available. That is a fact. Our base product, a Cobalt Raq4i, will be
> available at only $99. per month with a one time set-up fee of $249. A
> package with more memory, back-up services, monitoring, and more will be
> available at $169 per month. Also, a number of refurbished Cobalt Raq 2,
2+,
> 3, and 3i will be available starting at $69. ALL with NO contracts.
>
> We will also offer immediate provisioning of your Raq, automated and
> immediate DNS additions and modifications, online trouble ticket entry and
> tracking, and most importantly 24/7 LIVE customer support.
>
> These are the facts. Make your own judgment but please do not be fooled by
> false, misleading, and inaccurate information posted by someone who is NOT
> "in the know".
>
> Robert Marsh
> Head Surfer
>
> ----- Original Message -----
> From: "Carrie Bartkowiak" <admin@xxxxxxxxxxxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Sent: Thursday, January 18, 2001 11:55 PM
> Subject: [cobalt-users] RACKSHACK.NET was RE: Colo agreements...
>
>
> > (Taken from the colo agreements thread)
> > <snip>
> > ||>charges are.  I'm waiting to see what the RackShack.net will offer
plus
> > ||>Tera-Byte.com has some really good colo rates starting around
> > ||>$80 per month.
> > ||>
> > ||>John Baine
> > ||>jbaine@xxxxxxxxxx
> >
> > John, since you brought this up, I have to weigh in.
> > I waited a full month for Rackshack (I found them on December 10th) to
> open
> > their doors on January 8th so my customers and I could switch straight
to
> > another RaQ4i. Come the 8th, they switched their front door to say the
> 15th.
> > I still had links in my history that went behind their front door, and
> used
> > them. (I'll give them out in a minute.) What I saw when I got inside was
a
> > pre-set scam already being set into place. They hadn't even opened up
yet,
> > and already they had their web pages coded to say that *everything* was
> > 'temporarily unavailable' except for their most expensive RaQ4r at
$169 -
> > and guess what? There was only 1 RaQ4r left!! Order now!!
> > I don't like that kind of shit.
> > I called them up and told them I'd been in their web site and saw what
> they
> > were doing. Confronted them directly on it. I got an excuse that those
> were
> > just "test pages" (Yeah right. Don't BS me, I was a webmaster long
before
> I
> > had my own server.) They also promised me, (this is on the morning of
the
> > 13th) that come Monday morning on the 15th they'd have RaQ4i's
available.
> > There was a "huge shipment" of them waiting in the back.  Mmmhmm. This
is
> > after I got transferred from Sales, to Tech Support, to Webhosting.
> > I immediately went and ordered a RaQ4r from www.4webspace.com. I had
made
> my
> > customers wait a month to migrate servers just so we wouldn't have to go
> > down to a RaQ3, and I was pretty hot, because the company I had waited
on
> > had now changed their opening date again, AND they were already setting
> into
> > place a scam system where they were lying to customers.
> > I went back and checked on the 15th and sure enough, they had once again
> > moved their opening date - this time to Feb. 1st. I went back into their
> > site and the only change was that now the page said that everything was
> > 'temporarily unavailable' except for the RaQ4i *and* the RaQ4r... but
> guess
> > what? There were still only 1 left of each.
> >
> > I won't deal with a host who is setting into place a scam system and
lying
> > to customers before they even open their doors. That spells
T-R-O-U-B-L-E
> to
> > me... and I don't take well to dishonesty.
> >
> > Btw, the RaQ4r that I got from 4webspace.com has been running like a
> charm,
> > connections have been fantastic the entire time, and I've already
'tested'
> > out their support with some annoying questions (my 'getting to know tech
> > support' routine) and they've been answered promptly, completely, and
the
> > answers they've give me are completely true.  I'm satisfied.
> >
> > For anyone who's wondering and who knows I was with CobaltRacks - the
> UUNet
> > upgrade was supposed to take place on the 10th. Since that time I've
still
> > been watching traceroutes with times of 1584ms every few hours, around
> 650ms
> > a lot of the time in between, and rarely about 90ms.
> >
> > Here's the Rackshack links that will get you in to see the scam they're
> > setting up. If the buttons on the left still aren't working, just
> > right-click and copy shortcut, then paste it into your browser. You'll
get
> > to the page. Be SURE to do this with the "Signup" form and go through
> pages
> > 1-10 so you can fully see how they're going to sucker you in with the
> > promise of low prices and then scam you into buying a more expensive box
> > than you intended.
> > Oh, and I also don't have much respect for a company that can't get such
a
> > simply-structured website up and running with over a month to do it and
> > three people working on the web design team for it. That site would've
> taken
> > me one night - two at the most, with just *me* hand-coding it (in PHP,
not
> > ASP).
> >
> > http://www.rackshack.net/details.html
> > http://www.rackshack.net/aboutus/index.html
> > http://www.rackshack.net/affiliate/faq.html
> > http://www.rackshack.net/aboutus
> > http://www.rackshack.net/aboutus/doit
> > http://www.rackshack.net/aboutus/facil.asp
> > http://www.rackshack.net/aboutus/networks.asp
> > http://www.rackshack.net/aboutus/testi.asp
> > http://www.rackshack.net/aboutus/why
> > http://www.rackshack.net/billing
> > http://www.rackshack.net/contact
> > http://www.rackshack.net/faq
> > http://www.rackshack.net/faq/frontpage.asp
> > http://www.rackshack.net/faq/raq4.asp
> > http://www.rackshack.net/main.asp
> >
> > That's the main one (above)... see how there is only ONE left even
though
> > they're not open yet?? SCAM!!!
> >
> > http://www.rackshack.net/services
> > http://www.rackshack.net/signup/wizard.asp?wizard=step1
> > http://www.rackshack.net/signup/wizard.asp?wizard=step2&raqtype=ShowAll
> > http://www.rackshack.net/signup/wizard.asp?wizard=step3&raqtype=ShowAll
> > http://www.rackshack.net/signup/wizard.asp?wizard=step4
> > http://www.rackshack.net/signup/wizard.asp?wizard=step5&raqtype=ShowAll
> > http://www.rackshack.net/signup/wizard.asp?wizard=step6&raqtype=ShowAll
> >
> > This goes on and on... just change the number in the 'step' part of the
> link
> > and you can go all the way through the order form.
> >
> > http://www.rackshack.net/updates
> > http://www.rackshack.net/values.asp
> > http://www.rackshack.net/progress.asp
> >
> > That should be enough to show you... there's more but like I said, all
you
> > have to do is right-click on any link and copy the shortcut, then paste
it
> > into your location bar and hit enter to get there.
> >
> > My gut feeling is to avoid these people with a 40-foot pole. There's a
> > difference between inflating your prices a bit so you can make profit,
and
> > then outright lying to people. I do NOT like liars and refuse to do
> business
> > with them.
> >
> >
> > Carrie Bartkowiak
> > Administrator, All @bout Choice
> > admin@xxxxxxxxxxxxxxxxxx
> > http://www.allaboutchoice.com
> >
> > _______________________________________________
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>
>
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