Re: [cobalt-users] So...who? RaQ3-en-Update-OS-4.0.pkg

[none <bs@xxxxxxxxxxx>]

On Wed, 3 Jan 2001, Alfredo so wrote:

} I don't have an available non-production RAQ for the installation of
} this pkg so I can't do anything just yet. But any folks who do the
} installation, could you please just post if it went well or if there
} were problems? Thanks

	We just did a half dozen machines last week. Five went
smooth as silk. Lost the GUI on the sixth. Everything else worked
fine though. Called Cobalt, the lady I spoke with knew exactly what
to do, and she had the GUI back in a matter of a couple of moments.

	The only reason I called was I didn't want to chance
breaking the warranty and was thus willing to pay if the need
arose, but it didn't cost me a thing and Cobalt provided the best
and the fastest support I've ever recived from a support line.