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[cobalt-users] Relay Denied



We have a customer he has an ip address from outside our network that is sending mail and receiving the relay-denied error. It was my understanding that as long as their email address/reply-to address was from a domain on the raq server that they would be able to relay through the server. Is this not the case? I realize we can add their ip address to the server but that would certainly prove to be a tedious if not impossible process to obtain all the client ip's. I'm also looking at the pop b4 relay package but am a bit wary of having to explain to customers that they have to login before being able to send.

Thanks for any thoughts you can offer.