[cobalt-users] (RAQ 2) FrontPage *again*

["Dale Peck" <Dale@xxxxxxxxxxxxxxxxx>]

> Date: Thu, 09 Nov 2000 16:49:21 -0600
> From: Todd Jagger <tjagger@xxxxxxxxxxxx>
>
> We have customers reporting not being able to publish to FP user webs
> using FrontPage.  They're getting errors that the server doesn't have
> FP Extensions installed.

We had the same problem on our RaQ 3s and resolved it through the following
procedure (which could perhaps be improved but it worked for us):

- Disable FPX in the UI for the site and save changes
- Remove all "_" (underscore) directories (rm -r _*)
- copy working underscore directories into the current directory
     (cp -r /home/sites/someothersite/web/_* .)
- Enable FPX in the UI for the site and save changes
- Disable FPX in the UI for the site and save changes
- Remove all "_" (underscore) directories (rm -r _*)
- Remove postinfo.html (rm postinfo.html)
- Enable FPX in the UI for the site and save changes
- Restart the web server (/etc/rc.d/init.d/httpd restart)

We tried a lot of different things but this sequence from Tech Support has
worked every time for us.

> FP extensions for other hosted domains are working fine, but most don't
> have user webs so ...

So far I have not found why some sites work and others don't; I've stopped
looking. The sequence above will need to be adapted to include user webs as
appropriate.

> Seems like this might have started after one of the updates.  I haven't
> been brave enough to install the Update 3.0 or later yet.  (Any gotchas
> on that one?)

They did release a patch that fixed the problem but it didn't fix already
broken sites.  After installing the patch and fixing broken sites as
described we have had no further difficulty. Once we fixed this problem we
actually retired our NT server...

Hope this helps, Dale.

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