[cobalt-users] Mail queue reporting problems

["Carrie Bartkowiak" <admin@xxxxxxxxxxxxxxxxxx>]

I'm sure Jeff will know the answer to this... I hope anyway  :)

My mother gets TONS of mail per day. She's on mailing lists where they send
through .bmp's and .jpg's of scanned craft patterns.
She's been getting 2 and 3 copies of her mail, and my GUI keeps telling me
that she's near or at quota (she's got a 40 meg user's partition for this
stuff) even though she's checking her mail every 5 minutes non-stop 24/7.
(Constant cable connection.)

I just went into the GUI and it said she was using 23MB of her space. (She
has *no* html files in her users directory, it's just mail.)
However, Outlook Express was telling her she had 13.3MB of new mail. I let
that finish downloading, then:  (using notes from Jeff found in archives)

went to /var/spool/mail
removed her mail file  (hoping that it would remake itself when she got new
mail)
rm slinn

I sent her a test message, plain text.
In telnet it remade the file and reported the size as 1079. Outlook express
said it was 1.05k. Close enough, I suppose.
She downloads the message. Now she should have nothing in her pop box.

I refresh the telnet screen, and now it says her mail file is 3674. The GUI
says she's now using 13.7MB. Outlook Express says there's no mail to
download.

I found another message in archives saying I could:
shell#> /var/spool/mail/slinn
and that would overwrite her mail file with a blank.

I thought that deleting and letting the system re-create would do this,
though. Should I try this method?


Anyone have any ideas?
PS - her mail is *not* set to 'leave mail on server'.

Carrie Bartkowiak
Administrator, All @bout Choice
admin@xxxxxxxxxxxxxxxxxx
http://www.allaboutchoice.com