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RE: [cobalt-users] Tech support reponse time?
- Subject: RE: [cobalt-users] Tech support reponse time?
- From: "Paul Sherrard" <psherrard@xxxxxxxxxxxx>
- Date: Tue Oct 31 22:39:00 2000
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
> Mark Engelhardt wrote:
>
> > I sent a message to cobalt tech support last friday, and I have
> not heard a
> > peep. Is this normal?
>
> It's taken as long as two weeks. That's what third-party support (we,
> for example <smile>) is for.
Heh, I reported 4 bad RaQs I received in a shipment in AUGUST, and so far
have only had 1 resolved with an RMA.. AUGH..