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RE: [cobalt-users] COBALT IS ENHANCING SUPPORT!
- Subject: RE: [cobalt-users] COBALT IS ENHANCING SUPPORT!
- From: <rpaiz@xxxxxxxxxxxxxx>
- Date: Fri Oct 27 16:10:24 2000
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
> Ray...are you pulling our collective leg ? If this is true,
> this is a great thing and thank you (skeptically raised
> eyebrows as I click send...)
Agreed... although the $200/hour bit seems rather steep.
A suggestion that may reduce support needs: create more
package files we can install (mySQL, PHP, IMP, others)
and make them well-documented and tested. Ensure that
they are pretty much bug-free, then tell the user that
actual support is not offered for those. Would certainly
make *my* life tons easier...
--
Rodolfo J. Paiz
rpaiz@xxxxxxxxxxxxxx <mailto:rpaiz@xxxxxxxxxxxxxx>