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Re: [cobalt-users] RaQBaQ



In a message dated 10/23/00 2:41:20 PM Eastern Daylight Time, 
clist@xxxxxxxxxxxxxxx writes:

<< I recommend you do not install this until the makers fix the DNS problem 
and
 a few other bugs
 
 1. The maker set's up CNAMES for the domain, i ran into a problem on my RAQ3
 when i was trying to send a message to a user, i got this:
 
 The message could not be sent because one of the recipients was
 > rejected by
 > the server. The rejected e-mail address was
 > 'admin@xxxxxxxxxx> Subject '', Account: 'Gary', Server: 'www-hosting.net',
 Protocol:
 > SMTP,
 > Server Response: '554 rewrite: excessive recursion (max 50),
 > ruleset 3',
 > Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
 > 0x800CCC79
 
 
 Thanks to a posting in the archives, i found it was due to using CNAMES, i
 changed the dns and it worked fine. I emailed the maker and told them that
 if they want the program to work, they must create ARECORDs instead.
 
 2. If you try setting up a sub domain, and deselect the allow email and
 allow domain checkmarks, it still wont work, i thinks the checkmarks are
 still there
 
 3. I noticed for the DNS, after you setup a account, you have to go into the
 dns server and "save changes to dns server" before that sites dns will
 work...
 
 
 --------------------------
 If you are using this software, which is a great and faster way to setup
 accounts, i recommend stop asap until the makers post a fix for these
 issues. I setup 5 accounts and thankfully found the problem before i setup
 more. Or your new clients are going to complain they are getting a weird
 error in their email program....or no email at all...
 
 PS: The response to the bugs i been sending this company is "Thanks for your
 emails. We will look into this :-)" >>


Yes, we are going to release a fix for this in the next update. We do not 
work in seconds and we only received this email this morning. (Unlike 
cobalt), we will get the fix out in a timely fashion :-)

Avi.