RE: [cobalt-users] Communitech.net Nightmare

["John Cordeiro" <jcordeiro@xxxxxxxx>]

No Problem, If we didn't vent we would explode.

Good luck
Johnc

-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of WebSite
Creations
Sent: Wednesday, October 18, 2000 7:55 PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: RE: [cobalt-users] Communitech.net Nightmare


RE: Communitech.net Nightmare

FINAL UPDATE

As of 7:35 PM EDT, exactly 10 hours, and 35 minutes after our web server was
turned off (for 'suspect' reasons) by Communitech.net, and 4 hours and 15
minutes after we corrected our payment situation with them.

OUR SERVER HAS BEEN TURNED BACK ON.

I am also happy to report that our customer's have stopped calling us and
yelling at us about their sites being down.  I don't know if I could have
said

"I apologize for this major inconvenience and we understand how important
this is to you"

even one more time.  Just as a side note, I think our customers have been
teriffic about this.  With only a couple of exceptions, our customers were
very patient about the downtime.  We hardly ever have downtime, so I guess
they took that into account.

And, a big thank you to everyone who took the time to reply to my posts.  I
appreciate your comments, and thanks for allowing me to 'vent' tonight.

After a well deserved night of rest, I will begin migrating sites off of
this dedicated server owned by COMMUNITECH.NET and onto one of our new RaQ4
in our Florida data center.

Oh, one more thing...  to sum up  .....

COMMUNITECH.NET + DEDICATED HOSTING = B A D   I D E A     (IMHO)

Bill M.

>>>

_______________________________________________
cobalt-users mailing list
cobalt-users@xxxxxxxxxxxxxxx
To Subscribe or Unsubscribe, please go to:
http://list.cobalt.com/mailman/listinfo/cobalt-users