[cobalt-users] Raq4: Name-based site e-mail weirdness

["Michelle A. Hoyle" <michelle@xxxxxxxxxxxxx>]

This is starting to give me quite a nasty headache as it doesn't work 
the way I think it should with the interface on my Raq4.

Set up:
  *We have www.domainA.com with an IP address of 123.456.321.12
   This is the main site.

  *We have two additional domains:  domainB.com and domainC.com
   These are listed as www.domainB.com. & domainB.com, and www.domainC.com
   & domainC.com in the web server aliases configuration area for site
   www.domainA.com.    The DNS records for these,
   hosted not on the Raq so I can't get into trouble there, all point to
   the IP 123.456.321.12.  All of the web-based stuff seems to work fine.

  *E-mail server aliases were added for domainB.com and domainC.com in the
   RAQ interface for site www.domainA.com
   MX records on the DNS system point mail for those names to
   domainB.com and domainC.com, respectively, with a preference of
   5.

  *We have 3 users -- user1, user2, user3.
   User1 is set to receive mail for @www.domainA.com (catchall that
   worked fine on my previous Raqs)


What I want to happen:
  1) User1 should receive all undelivered e-mail to the main domain.
  2) User1 should receive all undelivered e-mail for the other two
     domains.
  3) User1, User2, User3 @ domainA, domainB, domainC should end up in
     the appropriate mailbox on domainA


What Happens:
  * Mail sent to user1, user2, user3 @ domainA works fine.
  * Mail sent to user1, user2, user3 @ domainB or C generates
    a bounce message with the following error:

>     ----- The following addresses had permanent fatal errors -----
> <user2@xxxxxxxxxxx>
>     (reason: system config error)
>
>    ----- Transcript of session follows -----
> 553 5.3.5 www.domainA.com. config error: mail loops back to me (MX problem?)
> 554 5.3.5 <user2@xxxxxxxxxxx>... Local configuration error
>
> Reporting-MTA: dns; myraq.domain.com
> Received-From-MTA: DNS; mailhub.teliauk.com
> Arrival-Date: Wed, 18 Oct 2000 05:37:07 -0600
>
> Final-Recipient: RFC822; user2@xxxxxxxxxxxxxxx
> Action: failed
> Status: 5.3.5
> Diagnostic-Code: SMTP; system config error
> Last-Attempt-Date: Wed, 18 Oct 2000 05:37:08 -0600

  * Mail sent to a nonexistent address @ domainA.com is
    bounced back to the sender with a user unknown error instead
    of being caught by the catchall.   In this case, if I change the
    catchall from @www.domainA.com to @domainA.com, that user catches
    *all* the e-mail for the domain, which is undesirable behaviour.


Can someone help me out here and tell me what I'm doing wrong?  It 
just doesn't work the way I think it should (ie., the way I want. 
:-P )  As you're probably aware, there's not much information in the 
KnowledgeBase (none, in fact) about the Raq4 specifically (and this 
is a new feature) or in the user list archives.

Thanks,

Michelle


--

----|      TRANSCENA DESIGN  |----------------------------
Michelle A. Hoyle, VP Web Technologies, Canada
#801 T.D. Tower, Edmonton, Alberta, Canada  T5J 2Z1
N. America:  1-888-429-2363  |  UK:  020 7529 1465
International:  +1 780 429 2363
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