[cobalt-users] Admin Control Panel Failure and Cobalt

[Thomas <trt@xxxxxxxxxx>]

I wonder if anyone out there can help me out with some much needed 
information, since the service staff of Cobalt is so useless.

Approximately 2 weeks ago I experienced a Control Panel failure on my RaQ2. 
Specifically, when selecting the Control Panel menu option in the Manager 
Services area (web-admin), the Control Panel page does not pop up (the page 
where one turns services on and off, as well as accesses DNS and other 
functions). Instead, I receive the error message "data empty" The simple 
conclusion is that the web-admin interface on my RaQ2 is broken.

I approached the service staff of Cobalt way back when and asked for 
assistance, being a layman in network administration, and have been left 
hanging in virtual purgatory ever since with crippled access to services. I 
see the situation as nothing more than a need to reinstall and refresh the 
web-admin interface. Does any one have any insight on how to go about this? 
Also, because I no longer have web access to administer my RaQ2, where can 
I find general information on the hardware level configuration files for 
the Cobalt web interface? As you all may well know, the RaQ2 manual does 
not cover hardware level issues. Or better yet, is there an alternative 
interface available out there in Internetland so I wouldn't have to suffer 
the perils of Cobalt service again? Warranty be damned.

I don't know if my request for help here is a tall order, but any 
assistance would be most appreciate. Thank you all most kindly.


Thomas Taenzer
trt@xxxxxxxxxx