[cobalt-users] 553 Mailbox name not allowed / data format error

["Roger Majoros" <rem@xxxxxxxxxxxxxxxxx>]

We have a problem receiving email from one company (tmbinsdustries.com),
however we can send them email. We can send and receive messages to other
email domains just fine. The other company also has no problem sending and
receiving email from other domains. Our corporate office has a RaQ 2 email
server that accepts email for the whole domain (imperialgroup.com). We have
a Qube 2 server. The RaQ is setup to forward email to our Qube
(william.imperialgroup.com). If the other company sends an email to a user
email account that is at our corporate office (NOT forwarded), the message
is received OK. But if the message is sent to user that is at our office (IS
forwarded), the message doesn't come in and returns a user to the sender at
the other company. Here is the message:
-------------------------

The original message was received at Mon, 11 Sep 2000 11:19:15 -0500
from mail.tmbindustries.com [12.17.0.18]

   ----- The following addresses had permanent fatal errors -----
rem@xxxxxxxxxxxxxxxxxxxxxxxxx
    (expanded from: <rmajoros@xxxxxxxxxxxxxxxxx>)

   ----- Transcript of session follows -----
... while talking to william.imperialgroup.com.:
>>> MAIL From:<Merredith_Brittain/TMB@xxxxxxxxxxxxxxxxx> SIZE=119
<<< 553 Requested action not taken: mailbox name not allowed
501 rem@xxxxxxxxxxxxxxxxxxxxxxxxxxxx Data format error



Reporting-MTA: dns; www.imperialgroup.com
Received-From-MTA: DNS; mail.tmbindustries.com
Arrival-Date: Mon, 11 Sep 2000 11:19:15 -0500

Final-Recipient: RFC822; <rmajoros@xxxxxxxxxxxxxxxxx>
X-Actual-Recipient: RFC822; rem@xxxxxxxxxxxxxxxxxxxxxxxxx
Action: failed
Status: 5.1.3
Remote-MTA: DNS; william.imperialgroup.com
Diagnostic-Code: SMTP; 553 Requested action not taken: mailbox name not
allowed
Last-Attempt-Date: Mon, 11 Sep 2000 11:19:27 -0500



Return-Path: <Merredith_Brittain/TMB@xxxxxxxxxxxxxxxxx>
Received: from nttmb.tmbindustries.com (mail.tmbindustries.com [12.17.0.18])
by www.imperialgroup.com (8.9.3/8.9.3) with SMTP id LAA04922      for
<rmajoros@xxxxxxxxxxxxxxxxx>; Mon, 11 Sep 2000 11:19:15 -0500
From: Merredith_Brittain/TMB@xxxxxxxxxxxxxxxxx
Received: by nttmb.tmbindustries.com(Lotus SMTP MTA v4.6.4  (830.2
3-23-1999))
id 86256957.0059924C ; Mon, 11 Sep 2000 11:18:21 -0500
X-Lotus-FromDomain: TMBINDUSTRIES.COM
To: rmajoros@xxxxxxxxxxxxxxxxx
cc: kelly.bodway%gunite.com@xxxxxxxxxxxxxxxxx
Message-ID: <86256957.0059912B.00@xxxxxxxxxxxxxxxxxxxxxxx>
Date: Mon, 11 Sep 2000 11:18:17 -0500
Subject: Test Message
Mime-Version: 1.0
Content-type: text/plain; charset=us-ascii
Content-Disposition: inline







Test!
----------------
The message is sent to my account on the RaQ (rmajoros@xxxxxxxxxxxxxxxxx)
which the RaQ forwards to my account on the Qube
(rem@xxxxxxxxxxxxxxxxxxxxxxxxx). The Qube doesn't show anything in maillog.
The RaQ just shows stat=Data format error in the maillog. I have looked up
this error message and seen  that it means invalid mailbox syntax, but both
email address in the error message are correct and have no special/invalid
characters in them. If the RaQ has no problem receiving the message, then
why would the Qube? Does the RaQ add something to the header when it
forwards to the Qube to make the Qube reject it? If so, why doesn't this
affect all messages? Is it the left and right brackets around the email
address? They are present on the RaQ address, but gone on the Qube address.
What is wrong?



Thank you for your time,
Roger Majoros
rmajoros@xxxxxxxxxxxxxxxxx