RE: [cobalt-users] mail not downloading

[Brandon Wheaton <brandonw@xxxxxxxxxxxx>]

Hi

There is a setting that allows one to leave a copy of mail on the
server, which is handy if you check the same accounts from multiple
machines. Have a look and see if that option is checked in the users
account profile. In Outlook, the settings for mail synchronization 
preferences are under tools > options > Mail services. In Outlook 
Express, look under tools > accounts > properties > advanced.

Cheers.

Brandon Wheaton
UNIX Systems Engineer 
ValiCert, Inc.
1215 Terra Bella Ave. 
Mountain View, CA 94043 
650.567.5430 
----
Computers are useless; they can only provide answers.
~Pablo Picasso

-----Original Message-----
From: WebIntellects Tech Support Desk [mailto:tech@xxxxxxxxxxxxxxxxx]
Sent: Tuesday, September 05, 2000 1:11 PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: [cobalt-users] mail not downloading


Hello (again),

Has anyone had this problem before?, when sending mail to our RaQ3, it loads
into the /var/spool/mail fine, but when you try to check the mail via
outlook, etc. the mail will not download. You just get a "no new mail"
message. I'm not sure if the problem is server wide, because only a few of
the people have complained. People report being able to send just fine, but
not receive. I have all of the latest patches, and everything seems to be
fine, but it just doesn't work. All help welcome

Shawn Ashlee


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