[cobalt-users] System error, can't open temporary file, do you own it?

["Benjamin Tehan" <sysadmin@xxxxxxxxxxxx>]

I have a problem people and when I do the following found on the knowledge
database it wont fix the problem.

I am getting the error: 

System error, can't open temporary file, do you own it?

===========================================================================

These instructions refer to the RaQ ONLY!
Do not attempt to use these instructions with other products

QuestionNum: 648
Product: RaQ
Category Admin
Creation Date: Mon Dec 06 14:20:10 1999 PST 

Question
My CobaltRaQ is giving me this error message when I try to retreive e-mail
from one user's e-mail account: The mail server responded: System error,
can't open temporary file, do you own it?


Response
Telnet to your RaQ, and once you log in to your RaQ, type: 
cd /var/spool/mail 
then type: 
ls -la 
If you see a file with the user's username and a '.pop' at the end of 
it, delete it. eg: .username.pop 

Most likely you'll need to be root so type : 
su 
and then type in your admin password. Then you should be able to delete 
the file. 


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I've deleted the .username.pop file but as soon as I goto pop the account
it recreates itself.

Is there anything else I can do other then just deleting the .username.pop
file? how is it created in the first place?

Any one know anyway to fix this problem? and can you please cc a copy to
benjamin@xxxxxxxxxxxx because the email with the problem is the one on the
cobalt emailing list, so I cant retrieve mail :)