RE: [cobalt-users] Passwords change by themselves?

["Mike Johnston" <mike.johnston@xxxxxxxxxx>]

-----Original Message-----
From:	cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of Steven Werby
Sent:	Wednesday, July 19, 2000 2:48 PM
To:	cobalt-users@xxxxxxxxxxxxxxx
Subject:	Re: [cobalt-users] Passwords change by themselves?

Mike Johnston <mike.johnston@xxxxxxxxxx> wrote:
> Steven
>
> I am afraid that I can't completely agree with you.

I never said the *only* possible explanation was user error and I just
speculated
that your fix may have been coincidental.

Sorry for the dig ;-)


  Obviously, you know the users and the
circumstances better than I do.  I suspect that you can completely agree
with that.
<grin>

I completely agree!

>  We have the same
> intermittent problem and all of my end users are set up with Outlook and
the
> username and password are stored.  They never have to enter it.  At least
> once a week I will have a trouble call because of the password not
working.
> Re-entering the password fixes it every time.  In addition it has happened
> to my own account and I a pretty sure I didn't "accidentally" change my
> password :-)

That changes everything now that I know it happened to you since you're
obviously not
a technological neophyte user.  Are you the only server admin?  Could
another
[disgruntled] server admin be manipulating the passwords?

I am the only Administrator that routinely manages the accounts.  Two others
have access but the disgruntled moniker won't work for them

Do you create user
accounts through the GUI?

I am afraid I am completely lazy.  My strength is in NT, networking and
Databases.  I use the GUI to manage the accounts

 If you are using Linux's "useradd" program to create users
I suppose you could be adding an expire date to the account which could be
preventing
them from logging in.  Honestly, I don't know what the effects of setting
the -e
option on useradd are on the RaQs, but you may want to investigate further.
"man
useradd" from the shell prompt.  If there seems to be a pattern in the
length of time
b/w an account being created and the login first failing it's pretty likely.

I have looked but have yet to discern a pattern to the failure.  I have some
accounts that it has never happened to and others that have occurred
numerous times.
  Also,
if you're on a RaQ3 I believe the user data is stored in PostgreSQL so maybe
there's
a chance there's a date field that is not being updated or resolved
properly.

> I wish I could offer a fix but all I can do is reinforce that
> ti is not an end user problem.

Let us know what you find out.  If it's a bug I'm sure Cobalt will be
interested so
they can patch it.  If it's something you did, I'm sure the rest of us would
like to
know so we can learn from your mistake.

Steven Werby {steven-lists@xxxxxxxxxxxx}


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