Re: [cobalt-users] RAQ3 email problem - all inbound email bounces with errors

["Support" <cobalt-lists@xxxxxxxxxxxxx>]

I can only help to the point that on the RaQ3 you need to have a site with
the same address as the A record in the DNS so if you have a www.domain.com
then you need to have this configured and running so you can in your web
browser see the default Cobalt page. You then need to make sure that in the
site config for that site you have allowed accept email for this domain and
then you need to have each user setup under that domain that needs to
receive email. Then it will receive email.

I could have been a little more instructive in the answer if you had given
the domain name so we could have looked up the DNS recored to give you the
actual answer.

Hope this helps. If you need any more contact me off list and I will try and
explain.

David Uzzell.

----- Original Message -----
From: cobalt <cobalt@xxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Tuesday, July 18, 2000 12:15 PM
Subject: [cobalt-users] RAQ3 email problem - all inbound email bounces with
errors


> I have had several domains hosted on my RAQ3 for several months.
> It has been mostly 2ndary hosting, so I have never really messed with
email
> on it.
> I have just begun to take on hosting domains for others.
> So, I go and get things set up exactly like the domains that are hosted on
> the RAQ1
> in terms of DNS, etc. and much to my surprise,
> I can't get the RAQ3 to accept email for any of these domains.
>
> The mail bounces back to the sender with the error:
> <<< 554 rewrite: excessive recursion (max 50), ruleset 3
>
> So, I go and check with the DNS providers for the domains.
> They say everything is fine.
> I check the DNS settings for the ones that are using Register.com for DNS
> services.
> Everything looks fine.
>
> So, I begin to hit the Cobalt "resources", and I come up with the
following
> solutions
> all seemingly targeted at the RAQ2:
>
> add user@xxxxxxxxxx instead of user to the email aliases.
> Doesn't work (in fact the RAQ3 removes the @domain.com)
>
> A bunch of DNS stuff about CNAME records and A records.
> Not an option with register.com DNS services.
> My regular DNS guys say everything is fine and standard with the others.
>
> The COBALT response I found in the archives was to manually edit
> the sendmail.cw file!
> That was a RAQ2 response, and what they said to do already seems to be
> there on my RAQ3.
>
> So, the question is, how do I solve this problem on a RAQ3, especially
when
> using the DNS
> services of register.com, etc., where I have no control over if it is a
> CNAME record, or an A record, etc???
>
> Thanks,
> Brian
>
>
>
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