Re: [cobalt-users] Cobalt Support in Australia?

[Othmar Truniger <truniger@xxxxxxxxxx>]

Hi,

I'm afraid I cannot really help with your issue

> Here are our network settings.
> 
> Net1 203.101.44.178 NM:255.255.255.0
> Net2 203.101.45.193 NM: 255.255.255.192
> 
> Upstream providers gateway IP (router) 203.101.44.177

I would think that this is not the standard setting as Net1 is probably supposed 
the internal network. Then reporting on Net1 would make much more sense.

Now you write that the other way round it doesn't work at all. I could imagine 
you have a routing problem there. And I wonder your provider gives you a whole C 
network to connect to him but your internal network is reduced to 64 hosts ?! 
Maybe something is wrong with your network configuration and the way Cobalt 
chooses default routing or interfaces helps you to get it working at least in 
your current setup.

But anyway: I use a CacheRaQ 2 in traditional way and I had absolutely no 
problem to get it working. The only problem was the reporting. I had to install 
all the patches and now it's almost perfect and I'm waiting for the next patch 
to fix the remaining problems (server thresholds are not respected in the 
nightly email). So make sure you have the latest software patches installed.

> I really think that anyone considering purchasing Cobalt gear reconsider
> thier
> options given thier very poor performace.

I now use two of the RaQs and I'm so much pleased with it that the third on is 
already ordered.

Regards, Othmar

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Othmar Truniger        mailto:truniger@xxxxxxxxxx Mettler-Toledo GmbH
System Manager         Phone: ++41 1 944 31 61    8606 Naenikon, Switzerland
"Beyond Weighing"      FAX:   ++41 1 944 27 10    http://www.mt.com
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"Wisdom is chasing me, but I'm faster"