Re: [cobalt-users] Question on pop before send

[Diana Brake <diana@xxxxxxxxxxxxx>]

At 08:11 PM 6/29/2000 -0500, you wrote:
> Anyone knows how to remove this program? Having to many complaints from
> clients not able to send email, or better yet, can soemone tell me what to
> tell clients on how to make this work, as i have no problems with it.
>
> David

Hi David,

If you aren't having the problems, then one question to ask your clients is 
"who is your dial-up provider?"  This is a pertinent question and the 
response you give depends on their answer. For example, Earthlink.net will 
NOT allow the use of an SMTP server other than their own. There are other 
providers who are using this rule. Mindspring has their servers configured 
this way, and some of the small regional ISPs in my area also institute 
this rule. There is no way around it. If your clients use such a provider, 
then they must set their e-mail to use their providers SMTP. There is no 
real drawback for your customers because they can customize their e-mail to 
provide any return address. The reply address is NOT dependant on the SMTP 
server that is used to send the mail.

*grin..I did uninstall POPbeforeSMTP once upon a time...but I reinstalled 
it and I've forgotten the commands to uninstall...ooops.

HTH...but you probably know this anyway..:)

see ya,
Diana
PS..I'm using Earthlink and no amount of begging would get them to change 
this policy..:)
Crest Communications, Inc.		diana@xxxxxxxxxxxxx
Beautiful Sunny Florida		http://crestcommunications.com/
352-495-9359