Re: [cobalt-users] Re: Cobalt Wish List If you must respond tothis do it off the board!

["CobaltList" <cobaltlist@xxxxxxxx>]

Kris Please read the other posts and you will find the responses there.

----- Original Message -----
From: "Kris Dahl" <krislists@xxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Friday, May 19, 2000 1:26 PM
Subject: Re: [cobalt-users] Re: Cobalt Wish List If you must respond tothis
do it off the board!


>
> >> I did a search through my own archives going back to December 2, 1999,
> >> and I looked for your email address.  I stand by my numbers for the
past
> >> almost six months.  You may have posted more before that date, though,
> >> or from another email address.
> >>
> > Well jeff perhaps you should check the real archives before you dribble
all
> > over this list with incorrect information.  I did and found 17 all
within
> > the last 6 months.
>
> Jeff posts more than 17 posts per week.  I have found him to be
> professional, knowledgeable and helpful.  In fact, I would say if we were
to
> compile a list of the top ten most useful people on the list, he'd be in
it.
>
>
>
> >> Everything that I've learned about the gui, I learned on this board, or
> >> by myself.  I've not visited Cobalt, and though I've developed a good
> >> rapport with some people inside Cobalt, I've done that by helping with
> >> support, not by tearing them down.
> >>
> > Do You Work For Them???? Nope Didn't think so?  I bet they love you over
> > there but guess what.  It's because your trying to do their job (That
they
> > hardly do) for FREE!.  Hey do you want to work for me for free to?  I
need
> > someone to clean the stalls in the barn?  BTW perhaps you should take
the
> > Cobalt class on the GUI IF they ever schedule one.... Personally I like
> > Facts and not Chat to do my research with.
>
> Are you serious about a cobalt GUI class?  If you are willing to fly up
here
> I have a couple of clients that would be more than willing to teach you
the
> finer points.  Even my old employer offers educational services, for a
> pretty decent deal.  Worst case you could hire a Systems Engineer that is
> really knowledgeable on Cobalt gear and walk you through everything.  I
> would be capable of doing something like this but honestly educational
> services have never been my bag.
>
> The Cobalt GUI is really designed for people that understand the
underlying
> technology that is the Internet.  Obviously, if you don't have the
> fundamentals, everything is going to be greek to you.  It comes back to my
> previous post about jumping into a professional field without first making
> sure that you have the necessary skills to perform the tasks.  I'm not
> flaming, I'm just saying that this stuff is like anything--if you're
serious
> about it you can't just jump right in.
>
> I didn't wake up one morning and say "I want to run an Internet Service"
and
> poof it happened.  I had to work hard, learn the ins and outs of
networking,
> routing, DNS, TCP/IP, web serving, cgi scripting, database management.
>
> >> I've used Unix since Microsoft Xenix ran on a TRS-80 Model II, and
> >> before that I used Tops on the Dec PDP-10.  I've used TRS-DOS, LDOS,
> >> DOS+, and I've even written BIOSes and BDOSes for CP/M +.
> >>
> >> I've taught systems analysis in college.
> >>
> > Yeh Rah!  Did you ever take a class in common curtisoy?  I started a
little
> > farther up the ladder on the useful list btw.....
>
> Honestly there is *nothing* rude or off-putting in his post.  It is
> accurate, and may not be what you want to hear.  He is being polite, and
> trying to put some perspective on the situation.
>
> >> So I suggest you take the time to learn, learn, and learn.
> >>
> > Why bother?  Without the support of the factory the product line is
doomed
> > to become another "Boat Anchor" in my storage.  The poor support by
Cobalt
> > and people using there best guess can only lead to people looking at
other
> > manufactures?  Like Dell Hosting services....  Why would you stick with
a
> > company with next to no support?  Do you like working on old out dated
> > equipment with no support and no drivers?  Do you still run your TRS 80?
> > The only thing to learn about is the GUI software!  Who cares?  as far
as
> > I'm concerned the GUI can be deleted anytime.... It's just Linux!
>
> Again, I don't feel that it is Cobalt supports responsibility to make sure
> you know the underlying technologies.  The GUI vastly simplifies most
> processes.  And they have gotten glowing reviews for the ease of use that
is
> demonstrated by their products.
>
> > Now if you can come up with an logical response to the first letter
fine...
> > Otherwise Please spare this list your junk mail and self promotion crap!
> > Cobalt Needs to develop a sound support group or in time they will be
out of
> > biz and we will have nobody to talk to!
>
> I can tell you are frustrated, but you are being silly.  No one here is
> trying to be the bad guy.  This is a solid support group, and most
problems
> get solved very quickly.
>
> Take a peek at the archives and do a search for 'this list sucks' or
> something similar.  I don't think you'll find that much.  I do remember
> several people posting things to the effect of "thank god for this list.".
>
> One thing I have learned in life (one of only few, as I am fairly young)
is
> this:  If you are always upset at everything and everyone, and everyone is
> always seems to be a jerk to you--and this is a fairly universal
> occurance--perhaps its not them? I used to work with this one guy who was
> *always* complaining about how the people at the car place were jerks, the
> people at the hotel were jerks, the people at the restaurant were jerks,
> etc.  What I learned by watching him interact with people is that he
always
> was a jerk, and they only reciprocated.  He was always having customer
> service type problems with his clients, yet I had an amiable,
professional,
> even friendly one with mine.  So the lesson I learned is that people are,
in
> general as nice to you as you are to them.  If you are a jerk to them,
they
> are a jerk to you.  If you are nice to them they are nice to you.  Its a
> lesson that I was glad to have learned at such a early stage in my life.
>
> So I would take a step back and say "Hey, why is it that all these people
> are being jerks to me.  Perhaps I gave the wrong impression and they were
> off-put by me.  Perhaps I am part of the problem and can also be part of
the
> solution?"
>
> Your tirade earlier did not get everyone off on the right foot.
>
> -k
>
>
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