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[cobalt-users] Cobalt Wish List



Cobalt Wish List
================

 * BUG FIXES! An imminent fix for the virtual user/alias
    bug on the RaQ3 (can this still be wreaking havoc?)

 * ALPHABETICAL listings of websites on the RaQ3 (yes,
    the search feature is nice, but we wouldn't need to
    use it near as much!)

 * FRONTPAGE. Removal of the pesky 3MB/user warning limit
    when enabling FrontPage on a new website (couldn't
    this check be performed instead when setting up each
    user with FrontPage?)

 * KNOWLEDGEBASE, as in, updated (some basic DNS info,
    MySQL and PHP3 instructions would be nice; better yet,
    how about a MySQL/PHP3 .pkg file for us non-tech guys?
    yes, it's not supported and voids our warranty; just
    fixing half the 'bugs' has put most of us there...)

 * TECH SUPPORT, aka lack thereof, or how to reduce call
    volumes so Cobalt can actually answer phone calls or
    respond to emails (see previous point for solution).

 * FEATURES. How about an online suggestion page, where
    Cobalt owners can submit feature requests. The Top
    10 could be listed and users could vote on them (gee,
    what a novel idea - listen to the customer!)

 * SIMPLICITY. When a problem does arises through the fault
    of Cobalt (ie: patch conflict, software bug), can we
    just admit a mistake has occured and try to fix it?

    Removing the patch/file and pretending it never existed
    doesn't help anyone. And if possible, trying to involve
    fewer than a half dozen people always makes it easier
    for the customer.

Please feel free to add 2¢...