Re: [cobalt-users] 99.9% revisited...

[Jeff Lasman <jblists@xxxxxxxxxxxxx>]

Kris Dahl wrote:

> Well, if you are spending $1000+ dollars a month with them, they hustle a
> little bit more.  This is from experience.

and then I wrote:

> I won't argue this.  I'll just let all the horror stories I continue to
> read do it for me.  Do you really think this won't happen with a T-1 or
> even a T-3?  I don't.

and then I was reading the "list@xxxxxxxxxxxxxxx" and came across
interesting posts; the following quotes from the past few days only...

> Don't bother.  I think everyone (at least the vast majority) with clue has
> left Sprint.  Quality of service has majorly gone down the tubes.  If I
> seem bitter, we just had an extended T3 outage due to misconfiguration on
> Sprint's side.

and another:

> I have had circuits down for days.  If I had been single homed, it would
> have spelled disaster.  One of the gripes I hear about sprint is how they
> handle outages.........and I think thats important.  I mean, the line
> shouldn't be going down frequently either, but if its a situation out of
> the control of the provider, like a fiber cut by a different company, then
> you can't fault them for it, it happened...........now its their job to
> fix it.

and another:

> Since when is UUNet "working good?"  My how we forget the "two weeker" of
> 1999....

and another:

> hijacked by some other UUnet customer.............ticket #2152022, open
> about 9 days..................how long would you like to wait if someone
> hijacked a netblock of yours?  9 days sound like a good number?  I am not
> too concerned because a) I am moving off that old space anyways b) I had
> nothing on it..........but its the thought that counts :)

and another:

> I have heard of ISP's being down for days, and losing 25% or more of their
> customer base because of it.  Imagine losing 500 users.  At $20 a month
> thats a $120,000 mistake.........transit is like an insurance policy.

So that's just a few examples of the kind of service you get when you
spend even tens of thousands of dollars a month.

I hope you're not being a bit naieve, but I'm afraid you are.

Jeff
-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
nobaloney.net
P. O. Box 52672
Riverside, CA  92517
voice: (909) 787-8589  *  fax: (909) 782-0205