RE: [cobalt-users] error page/SSL support response

[Sales - Way to the Web <sales@xxxxxxxxxxxxxxx>]

Hello,

> I had filled out the support form at cobalt mid-march with my on-going
> problem with https pages calling https scripts and getting a 
> generic DNS
> error ONLY in MS IE never in Netscape and never if one or the 
> other is not
> called https and this only happens on the Raq not on the 
> shared servers at
> the same hosting location.

If you go and have a look at the Microsoft KnowledgeBase you will find that
this is actually a known bug in Microsoft Internet Explorer 5.01 (especially
if you've installed the 128bit update)!

The bug existed in older versions too, apparantly, but is very specific to
5.01. I don't believe it's anything to do with DNS whatsoever - it's very
intermittent.

We've had trouble explaining this issue to users of SSL too, but I've
experienced this problems with SSL on other systems too.

Regards,
Jonathan Michaelson

Way to the Web Ltd
Web Hosting, E-Commerce and CGI Scripting
http://www.waytotheweb.com