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Re: [cobalt-users] <rant> Cobalt Support - May we help you? </rant>



July at Zerowait wrote:

> I submitted a question two weeks ago and no response. Gee, only three more weeks
> to go!
> Also, don't even think of leaving a voicemail for their tech support. I have yet
> to hear back from one of those. No, the secret is to call the 800 number and put
> it on speaker phone for the 45 minutes to 2 hours it takes for a human to
> answer.

That's my method.  Then ask for "Raymond Yip" <smile>.  Don't tell him I
sent you <smile, again>.

Jeff
-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
nobaloney.net
P. O. Box 52672
Riverside, CA  92517
voice: (909) 787-8589  *  fax: (909) 782-0205