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Re: [cobalt-users] <rant> Cobalt Support - May we help you? </rant>
- Subject: Re: [cobalt-users] <rant> Cobalt Support - May we help you? </rant>
- From: Jeff Lasman <jblists@xxxxxxxxxxxxx>
- Date: Thu May 4 00:16:37 2000
- Organization: nobaloney.net
July at Zerowait wrote:
> I submitted a question two weeks ago and no response. Gee, only three more weeks
> to go!
> Also, don't even think of leaving a voicemail for their tech support. I have yet
> to hear back from one of those. No, the secret is to call the 800 number and put
> it on speaker phone for the 45 minutes to 2 hours it takes for a human to
> answer.
That's my method. Then ask for "Raymond Yip" <smile>. Don't tell him I
sent you <smile, again>.
Jeff
--
Jeff Lasman <jblists@xxxxxxxxxxxxx>
nobaloney.net
P. O. Box 52672
Riverside, CA 92517
voice: (909) 787-8589 * fax: (909) 782-0205