Re: [cobalt-users] They want FTP access

[Jeff Lasman <jblists@xxxxxxxxxxxxx>]

Kris Dahl wrote:

> Oh, I insist that we aren't saying they are stupid.  It just reallly easy to
> make a mistake that could take your whole site down.  Is it worth that risk?
> I consider myself to be extremely competent, and even *I* am not comfortable
> making live changes on high profile sites.

I make changes every day on high-profile sites.  In fact that's why I've
been so busy lately; one site I make changes on has been profiled on
ABC-TV for over a week now, and it's been taking a lot of my time.

But I charge an awful lot of money for doing it.

My hosting customers get to ftp their own changes to their sites.  When
they make mistakes, they make their own.  Sorry, but for a few dollars a
month I will NOT take the responsibility for uploading.

And oh, to the new gentleman on the list:  The Cobalt RaQ series
chroot's ftp by default.

There really isn't much risk in letting someone ftp their own content,
except to their own site.  To those of you who upload your customers'
sites for them:  Do you have good errors and omissions insurance, or are
you risking your entire company every time you click on "upload" from
your ftp client?

Jeff
-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
nobaloney.net
P. O. Box 52672
Riverside, CA  92517
voice: (909) 787-8589  *  fax: (909) 782-0205