[cobalt-users] RE: Backup (PR#17301)

["jonathan" <jjma@xxxxxxxxxxxxxx>]

Hello

So if i back up all the server config from the browser, can you tell me the
path that the backup goes, please.

-----Original Message-----
From: ADNAN MUNDRES [mailto:support-nam@xxxxxxxxxxxxx]
Sent: 14 April 2000 19:41
To: pq71@xxxxxxxxxxxxxx
Subject: Re: Backup (PR#17301)


>
> Name: Jonathan Alstead
> City:
> State:
> Country:
> SERIAL: 90909090
> MAC ADDR:
> PRODUCT: RaQ2
> Can you tell me having selected the option to back up all the server
including
> files and sites that nothing happens for over thirty mins. The browser
hangs
and
> no prompt to back up is made.
>
> Is there another way to back-up all the machine, via telnet?
>
> Yours
>
> Jonathan Alstead
>
>
> P.S I connect to the net via a 128k ISDN line
>
> Hi Jonathon

Our apologies for the delay in our response. Check that you have installed
all
the updated patches on your system to download the patch you can visit our
website at http://www.cobalt.com/support/download/raq2.eng.html. Also check
that
you have enough space availbale on your system where you backing up the
data.
Also try to use other browser. If you are still running into problems,
please
contact us at 650-623-2679 and one of our support engineers will be able to
assist you with this issue.
Backup through the telnet is not supported. This is outside the scope of
Cobalt
Networks Technical Support, and could potentially void your warranty. Cobalt
Networks does provide Professional Services to aid you with the
implementation
of unsupported solutions. Please go to
http://www.cobalt.com/support/services/index.html. For more information
about
our Professional Services. You may refer to the cobalt-users mailing list
for
troubleshooting issues and questions.
To subscribe to the mailing list, please visit

<http://list.cobalt.com/mailman/listinfo/cobalt-users>.



Thanks