[cobalt-users] User List is GONE on my RaQ4i

["Mark Mumma" <cobalt-list@xxxxxxxxxxxxxxx>]

This morning I noticed all of my personal email accounts that I check on
one of my RaQ4i's all failed on passwords simultaneously.  Closer
examination of my RaQ shows that the user list is "missing".

When I go into the "Maintenance" menu on the 4i and attempt to select a
user next to (*) File and Email of user: next to the "Files to Backup"
section of the screen the user list pull down is EMPTY except for the
words "select a user" at the top.

What would cause a RaQ 4i to forget all of its users?  Which file do I
need to restore (in all likelihood) to reverse this problem?

I am on my way to the NOC to get started on this right now but I am not
really sure what to restore....

Anyone?????

Also, when I first log on instead of seeing the list of sites I get a
"The server encountered an internal error or misconfiguration and was
unable to complete your request" screen instead.

Error log shows only:

[Tue Mar 23 10:59:45 2004] [notice] Apache/1.3.20 Sun Cobalt (Unix)
mod_ssl/2.8.4 OpenSSL/0.9.6b PHP/4.0.6 mod_auth_pam_external/0.1
FrontPage/4.0.4.3 mod_perl/1.25 configured -- resuming normal operations
[Tue Mar 23 10:59:45 2004] [notice] suEXEC mechanism enabled (wrapper:
/usr/sbin/suexec)



                       Thanks,


                Mark W. Mumma
           http://@WebGuy.NET
        Phone: 1.405.949.2999
     Web Server Administrator
    WebGuy Internet Solutions
 mailto:emailreply@xxxxxxxxxx

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