RE: [cobalt-users] users can download mail but not send

["JMG Enterprises Support" <JMG-Support@xxxxxxxxxxxxxxxxxxx>]

OK,  Maybe the way you set up your accounts.

First, I assume that you domains (all of them) have at least one DNS that is
the same.   This DNS settings that point to your main server.  On the main
server the Relay section should be set to list the IP addresses of the other
servers.

I am out of time today ....  but here is a Raq4 basic setup for Virtual
domain accounts.  I wrote this for a part time admin and I hope it helps you
here.  I am sure that you just have one are wrong.  Also, after the changes,
I have noted that it may take upto 24 hours for Propagation to complete.
(This I do not understand). Anyway here it is...

To ADD a virtual Server:
	A.	Goto SITE MANAGEMENT and click on ADD VIRTUAL SITE.
	B.	Fill out the info accordingly and click CONFIRM NEW SITE.
Depending on the package plan:
	C.	Click the Wrench Symbol for the Domain that you want to add
E-mail accounts.
	D.	Fill in the appropriate information. The default or Dump
account setting is @www.domainname.com.
	E.	Repeat for each user.
	F.	Goto SERVER MANAGEMENT, 
			-  then CONTROL PANEL.  
			 - on the DNS Server Line click PARAMETERS.
		1.	Add ADDRESS (A) RECORD
			a.	Blank
			b.	domainname.com
			c.	IP address of _______________
		2.	Add ADDRESS (A) RECORD
			a.	Use www
			b.	domainname.com
			c.	IP address of _______________
		3.	Add MAIL SERVER (MX) Record
			a.	Blank
			b.	domainname.com
			c.	domainname.com
			d.	High
			e.	Click "UPDATE LIST"
		4.	Click "SAVE CHANGES TO DNS SERVER"
		5.	Click " SAVE CHANGES"

	G.	Add DNS Entries for this alias. Add TWO ADDRESS (A) RECORDS
		1.	- Leave host name Blank
			a.	Domainname.com
			b.	IP address of __________
		2.	Use www in host name
			a.	Domainname.com
			b.	IP address of 209.235.4.49


Please let me know if this helps.

Later,

John


-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of William Moore
Sent: Thursday, March 11, 2004 9:11 AM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: RE: [cobalt-users] users can download mail but not send

I had never used the email server on the raq before this... so do not know 
if it ever worked or not...  We had a dedicated email server before,  and 
with the number of domains we were hosting on it,  the over head for the 
server was huge,  so am moving the smaller hosting clients mail onto the 
respective raqs..

Bill

At 09:04 AM 3/11/2004, you wrote:
>Bill,
>
>You did not answer the questions that I asked before....
>Did it worked before and if you made any changes?
>
>Does your main server have the Ips listed for the other servers in the
relay
>section of GUI?
>
>Also, I would check Pop before send option.  It helps keeps spammers from
>using your servers.
>
>John
>
>
>-----Original Message-----
>From: cobalt-users-admin@xxxxxxxxxxxxxxx
>[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of William Moore
>Sent: Thursday, March 11, 2004 8:41 AM
>To: cobalt-users@xxxxxxxxxxxxxxx
>Subject: RE: [cobalt-users] users can download mail but not send
>
>on two of the servers, the button popb4send was not checked...  on the
>other two it does not exist...  all are raq4's
>
>I am moving from one big email server to hosting email on the customers
>server...
>
>Bill
>
>At 10:13 PM 3/10/2004, you wrote:
> >
> >
> >
> >Ok, So I need to ask if it worked before and if you made any changes?  If
> >this is a new server, then I would think that it is a setting that is
>wrong.
> >
> >New server:  Be sure that you have DNS Records as two forwards and one MX
> >(example for domainname.com)
> >   www.domainname.com to IP.Address
> >   domainname.com to IP.Address
> >   domainname.com highest domainname.com
> >
> >    IN the Virtual Domain make sure that the webmail & email aliases has
> >domainname.com
> >
> >New server as an additional server.  Makes sure Ips are listed in relay
>area
> >of first server.
> >
> >John
> >
> >
> >
> >
> >-----Original Message-----
> >From: cobalt-users-admin@xxxxxxxxxxxxxxx
> >[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of bill moore
> >Sent: Wednesday, March 10, 2004 11:07 PM
> >To: cobalt-users@xxxxxxxxxxxxxxx
> >Subject: RE: [cobalt-users] users can download mail but not send
> >
> >Yes all users including myself,  and I am not going thru a dialup..
> >
> >Bill
> >
> >On Wed, 10 Mar 2004 21:35:39 -0600, JMG Enterprises Support wrote
> > > Is it all users?  Certain ISPs require that they use the ISP's
outgoing
> > > server (SMTP) protocols.  AOL, Earthink, MSN, etc... Are doing this
> > > to combat spam.
> > >
> > > John
> > >
> > > -----Original Message-----
> > > From: cobalt-users-admin@xxxxxxxxxxxxxxx
> > > [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of bill moore
> > > Sent: Wednesday, March 10, 2004 10:15 PM
> > > To: cobalt-users@xxxxxxxxxxxxxxx
> > > Subject: [cobalt-users] users can download mail but not send
> > >
> > > On my Raq 4 users can Pop3 download mail with out a problem,  but
> > > they get a
> > >
> > > relaying denied when they try to send thru the server.  How can I
> > > fix this does anyone know how to allow the users to send after they
> > > have downloaded thier mail thru the server ?
> > >
> > > Thanks in Advance
> > >
> > > Bill
> > >
> > > --
> > > Open WebMail Project (http://openwebmail.org)
> > >
> > > _____________________________________
> > > cobalt-users mailing list
> > > cobalt-users@xxxxxxxxxxxxxxx
> > > To subscribe/unsubscribe, or to SEARCH THE ARCHIVES, go to:
> > > http://list.cobalt.com/mailman/listinfo/cobalt-users
> > >
> > > _____________________________________
> > > cobalt-users mailing list
> > > cobalt-users@xxxxxxxxxxxxxxx
> > > To subscribe/unsubscribe, or to SEARCH THE ARCHIVES, go to:
> > > http://list.cobalt.com/mailman/listinfo/cobalt-users
> >
> >
> >
> >--
> >Open WebMail Project (http://openwebmail.org)
> >
> >_____________________________________
> >cobalt-users mailing list
> >cobalt-users@xxxxxxxxxxxxxxx
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> >
> >
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>
>
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>
>
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