RE: [cobalt-users] MailScanner: Warning: E-mail viruses detected

["Phil Beynon" <phil@xxxxxxxxxxxxxxxxxxxxxxxxx>]

> Hi
>
> i've got 2 error messages from my server:
>
> #The following e-mail messages were found to have viruses in them:
> # Sender: uid@xxxxxxxxxx IP Address: 194.90.9.20
> #Recipient: uid1@xxxxxxxxxx
> #Subject:
> =?windows-1255?B?7Onj6SDh+iDy7ukgLSDg+eM6IOzy6eXvIOXg+eX4IPnsIPnu5eDs?=
> #MessageID: i1FErku03737
> #Report: Could not parse Outlook Rich Text attachment
>
> And this:
>
> #Our virus detector failed to completely analyse a message you sent:-
> #To: uid1@xxxxxxxxxx
> #Subject:
> =?windows-1255?B?7Onj6SDh+iDy7ukgLSDg+eM6IOzy6eXvIOXg+eX4IPnsIPnu5eDs?=
> #Date: Sun Feb 15 16:53:53 2004
> #Any parts of the message that could not be analysed will not have been
> delivered.
> #If you are using Microsoft Outlook, we strongly recommend you change your
> outgoing message format from "Rich Text" to "HTML" or "Plain Text".
> #1) Click on the "Tools" menu and choose "Options..."
> #2) Got to the "Mail Format" tab
> #3) For message format, select "HTML" or "Plain text"
> #4) Click OK
> #The virus detector said this about the message:
> #Report: Could not parse Outlook Rich Text attachment
>
> this was a HTML-formatted mail w/ MS Office 2003 .doc attachments.
> What could I do?
> Thank you
>
>
> Arthur Sherman
> IT Manager

Check the file names of the attachments, if it is something like "report
w.mids.doc" mailscanner will see it as a double extension and trap it
because of that. I've had that a couple of times.

Phil

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