Re: [cobalt-users] cobalt cube

[Kris Dahl <kris@xxxxxxxxxxxxx>]

on 1/27/00 2:33 AM, pete monaghan at peter_m@xxxxxxxxxx wrote:

> If you have not bought the Qube yet I would look elsewhere as it really
> does not do the job properly and support is crap. I use a Qube for this
> purpose here plus giving LAN users web access. It only partly works. I
> have about 40 users. The only problem and its a major one is that e-mail
> which is originally sent via a mailing list such as this cobalt user
> list ends up in the admin account not the user its intended for. I have
> been trying to get my supplier and cobalt support (both Europe and US]
> to sort it out but the only response I have had after over 6 months is
> that it's a known problem (that took 4 months to get) and its being
> worked on by Cobalt.
> 
> .. In message <4.2.0.58.20000123163758.009aa990@xxxxxxxx>, Duane Cook
> <lists@xxxxxxxxx> writes
>> Hi, I want to use a cobalt cube as my dedicated mail server, teh cube would
>> not have any other duties except sending and receving mail.  Does anyone
>> else use the cube like this?  How many email accounts could it hold?  How
>> would it perform?

I wholeheartedly disagree.  I think that the Qube2 is an excellent product.
It would certainly be able to do what you are talking about for a decent
price.

I would continue to stress purchasing from a reputable VAR that has Systems
Engineers that can help you out if you get into trouble.  Cobalt's support
isn't crap, it just is not keyed to the end-user as much as some people
would like.

Come hell or high water, back when I was working as an SE for a
aforementioned reputable VAR, we would get your machine working.  And it
wouldn't take 6 months.  I can say that NONE of our customers using a Cobalt
solution are or have EVER been dissatisfied with the solution we provided.
There were a couple of customers here and there that didn't like the
instability of NT, but by-and-large, the same was true with our non-Cobalt
solutions.

The quality of your solution is only as good as the people that support it.
I would suggest that if you value your time, and uptime go with a VAR with
highly skilled SEs.  It's not going to be free or even cheap, but you won't
be complaining about the system not working right.

-k